Frequently Asked Questions
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Frequently Asked Questions
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Frequently Asked Questions: What is "Digital Signage"?Digital Signage is today's answer to traditional signs. Using electronic media and digital displays, you can quickly and easily transform traditional signs into a multimedia experience that will grab your customer's attention. Plus, you control the signage as well as how often to change it. And you can change it to reflect what is going on in your business in a matter of minutes. Why is Digital Signage the fastest growing segment of the signage industry?
How do I place an image on my new "Digital Sign" product?Using the supplied "USB CARD READER" and any PC, simply move "JPEG" image files to the supplied memory card (or a memory card of your own). Then place the memory card into the Digital Signage System and turn it on. The system will automatically find all of your images and begin displaying them. How do I add full motion video clips to my new "Digital Sign" product?Using the supplied "USB CARD READER" and any PC, simply move "MPEG" video files to the supplied memory card (or a memory card of your own). Then place the memory card into the Digital Signage System and turn it on. The system will automatically find all of your videos and begin displaying them. What other equipment or software do I need to use my "Digital Sign" product?No other special equipment is required to use your new "Digital Sign" product. Simply insert a memory card with JPEG and/or MPEG files on it into the Digital Signage System. Then, plug the system into any 110 AC power source and turn it on. In order to add files to the provided memory card, simply use the provided USB card reader with any computer. Does the "Digital Sign" need to be connected to a phone line or network?Our "Standalone" products do not need to be connected to a phone line or network connection. Everything needed to use our system is built right in. Just insert your memory card and turn it on. We now offer "Network Enabled" products which allow you to add/remove/delete content on your "Digital Sign" over your existing network. Click here for more details about our "Network Enabled" products. Can I change information on the "Digital Sign" remotely over the internet?You can change information remotely over the internet with our "Network Enabled" products. Our "Standalone" products are not networked, you can not push image files to them remotely. However, since all of our product uses small compact portable memory cards, you could put the files on the internet and have each location download them to their memory card. How many images/videos can the "Digital Sign" memory card hold?This all depends on the number of images and video files that you want to place on a card. The provided minimum 128MB compact flash card can hold over 100 images and 10 minutes of video at the same time. The more video files you store on the card will reduce the number of image files that you can have. How long will each image be displayed before advancing to the next?The system has been set to 10 seconds. You can change this setting through the Digital Signage Media Player. See the included "Product Manual" for detail instructions on how to change this setting. Also, if there is an image you want to display longer than the available settings, you can put multiple copies of the image file onto the memory card and name them like this example: slide1a.jpg, slide1b.jpg, slide3.jpg... How do I display my images in the order that I want?The Digital Signage System displays the images on the memory card in "Alphabetical" order. Therefore, files starting with a number will display first and then files starting with a letter will display second. The system automatically sorts all files (JPEG and MPEG) into alphabetical order allowing you to display images and videos mixed together. Here is an example showing how our system will organize the files (no matter what folder they are in) and the order that they will be displayed: Filename & File Type 0000 --------- JPEG Image 0020 --------- MPEG Video afile ---------- JPEG Image pict3 --------- JPEG Image pict3a ------- JPEG Image waterfall ---- MPEG Video What programs can I use to create images for my "Digital Sign" product?You can use any image editing (Adobe Photoshop is highly recommended) or paint program (Like Windows Paint) to create your JPEG files. You can also take images directly from your digital camera and display them on our system. One easy to use program for creating images is "Powerpoint". This program lets you create as many slides in one file and then export all of the slides directly to JPEG images. You cannot play a PowerPoint (ppt) file directly onto the Brightboard. PowerPoint is merely used to create a static image file without any animations or transitions. It is also important to note that the JPEG export of Microsoft PowerPoint is fixed and is not as high a quality as if you use a program like Adobe Photoshop. You can create MPEG videos using most of the shelf editing software (like Pinnacle Studio) that allows you to output your creation as an MPEG file. Does my new "Digital Sign" product accept different kinds of memory?Our system allows you to use any Compact Flash and IBM Micro-drive memory cards. Our system has been tested using these formats up to 1G in capacity. High speed cards are reccommended for best performance. Can I run the "Digital Sign" 24/7?Yes. It is fine to run the "Digital Sign" products 24 hours a day, 7 days a week. These products are completely solid state which means that there are no parts to wear down. Also, we utilize LCD technology in the "Digital Sign" products so there is no chance of things like "image burn-in" like there would be with traditional CRT or Plasma technology products. Can I schedule the"Digital Sign" to automatically turn on or off at specified times?There is no mechanism currently in the "Digital Sign" product to accomplish this. However, you may purchase a standard appliance/lamp AC timer from a local hardware store. The timer needs to accept the standard 3-prong AC plug. You can then set the "Digital Sign" to turn on and off as needed by using the timer. Once power is restored, the "Digital Sign" is made to come on automatically without any intervention required. What is the warranty on POP AdVisions, Inc. digital signs? POP Advisions, Inc. offers a limited warranty on all products that we sell. Please click here for our detailed warranty policy. |
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